Privacy Policy

LevelUp Strength Co. ("we," "us," or "our") operates levelupstrengthco.com including the Peptide Nexus resource section (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, purchase services, or access any of our coaching or educational resources.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.

1. Information We Collect

1.1 Information You Provide Directly

• Contact & Account Information: name, email address, phone number, and any other details you submit through our contact forms, coaching intake questionnaires, or lead-capture forms.
• Health & Fitness Information: health history, physical limitations, recovery status, goals, and progress data submitted as part of coaching intake or weekly check-ins.
• Payment Information: billing details processed through our third-party payment processor. We do not store full credit card numbers on our servers.
• Communications: messages, emails, and any content you send to us directly.

1.2 Information Collected Automatically

• Usage Data: pages visited, time spent, clicks, referring URLs, and browser/device information collected via server logs and analytics tools (Google Analytics).
• Cookies & Tracking Technologies: we use cookies and similar technologies to improve Site functionality and analyze traffic. You can control cookies through your browser settings.

2. How We Use Your Information

• To provide, manage, and improve our coaching services and educational resources, including the Peptide Nexus.
• To communicate with you about your program, scheduling, and progress.
• To send promotional emails or newsletters — only with your consent, and you may unsubscribe at any time.
• To process payments and prevent fraud.
• To comply with legal obligations and protect the rights and safety of our clients and business.
• To analyze Site performance and improve user experience.

3. Peptide Nexus — Educational Content Disclaimer

The Peptide Nexus section of our Site provides educational information only about research peptides (including BPC-157, TB-500, Semax, NAD, Mot-C, Glow, CJC-1295, Ipamorelin, Retatrutide, and others). This content is not medical advice, and nothing on the Peptide Nexus should be construed as a recommendation to purchase, obtain, or use any specific compound.

When you access the Peptide Nexus, we may collect standard usage data (page views, time on page) as described in Section 1.2. We do not collect additional health or medical data solely by virtue of you viewing this section.

If you submit a contact form or inquiry related to peptide topics, the information you provide is handled under the same terms as all other personal data described in this policy.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: trusted third-party vendors (payment processors, email platforms, analytics providers) who assist us in operating the Site and delivering services. These parties are bound by confidentiality obligations.
• Legal Requirements: when required by law, court order, or government authority, or to protect the safety of any person or the integrity of our business.
• Business Transfers: in connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections in place.
• With Your Consent: in any other circumstances, only with your explicit consent.

5. Health & Sensitive Information

Because our services involve health and recovery coaching, we may receive sensitive personal data including addiction history, mental health information, and medical conditions. We treat this information with the highest level of care and confidentiality, consistent with applicable professional and legal standards.

We will not disclose health or recovery information to third parties without a signed Release of Information (ROI) from you, except where required by law or in emergency situations involving immediate risk of harm to you or others.

6. Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Client coaching records are typically retained for a minimum of 7 years following the end of the coaching relationship, consistent with professional record- keeping standards. You may request deletion of your data at any time (see Section 8).

7. Cookies & Analytics

We use Google Analytics to understand how visitors interact with the Site. Google Analytics collects anonymized usage data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

We also use session cookies to maintain your preferences during a visit. These cookies are deleted when you close your browser. You can disable cookies in your browser settings, though some Site features may not function properly without them.

8. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data ("right to be forgotten").
• Withdraw consent for marketing communications at any time.
• File a complaint with a data protection authority in your jurisdiction.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our Site and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will promptly delete it.

11. Third-Party Links

The Site may contain links to third-party websites (e.g., affiliate supplement partners, community platforms). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: